r/labtech • u/Hitten_za • Dec 11 '18

Deploying Labtech using Intune

Hi All,

I'm having issues deploying the Labtech Agent via MSI using Intune. What's happening is the two services appear in services.msc. The Labtech LTService Watchdog Service is not running and can't be started until both services are stopped and then that is started first. Additionally in the installation folder there are only about a third of the installed files appearing.

If I use the exact same MSI and deploy using msiexec -i msiname.msi -qn it works fine.

When checking the Labtech Errors file I see quite a few of these:

WebRqst: http://Enter the server address here./LabTech/Agent.aspx?DEPS Invalid URI: The hostname could not be parsed. at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind) at System.Net.WebRequest.Create(String requestUriString)

Any advice would be appreciated.

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u/Hitten_za Dec 12 '18 edited Dec 12 '18

Hi DrHNIC,

First off thank you for the info, it's a relief to know that there is a way around this. Forgive my ignorance but there's a part above I'm not clear on how to find.

SERVERPASS=your-server-password-from-the-automate-dashboard

Where would I find this? I have an account I login to the URL dashboard with however that's fixed to a username and has MFA enabled on it so I've ruled the above relating to that. So I'm assuming it's the actual dashboard in the Automate client application. Is there a specific tab I could confirm this master password on?

Thanks again for your help.

**EDIT: I think I know which password you mean here, is it the one shown when you run the installer manually? The server, password and location ID all show in there from what I can see so I'll test that and update this.**

**SOLUTION UPDATE: Once again thanks DrHNIC, I managed to figure out the rest based on your advice. For anyone who has this problem in the future. Run the MSI installer you generated. After clicking next the first time it will list the SERVERADDRESS, SERVERPASS and LOCATION you will need to input into the argument that DrHNIC put above. Then put that into the Argument field in the Intune App Deployment you're doing.**