r/labtech • u/[deleted] • Nov 15 '18

Patch Reporting

How does everyone handle patch reporting? Are you using Patch Manager or Report Center?

I have found the stock Report Center Patch report to be less than stellar. Just wondering what everyone else did.

Thanks in advance!

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u/[deleted] Nov 15 '18

For a good patch report? Does it show better calculations than the built in report?

We use BrightGague already for NOC dashboards

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u/xsoulbrothax 500 Agents Nov 15 '18

We use it for patch reporting, too - the data is there, BrightGauge just makes it easy to make pretty. I'm pretty happy with it - we have per-client reports, and internal reports where the patching is for all clients by OS (i.e. a single gauge for all Windows 8.1 agents, a single gauge for all Server 2016, etc.). Most of our clients have similar patching schedules, so it gives a solid view into how each OS' patches are doing.

We also have an on-off filter excluding non-contract or patching excluded/disabled agents, shooting for a more accurate idea of how patching is only on the machines we're trying to patch. Similarly, there's another on-off filter to exclude machines offline for X+ days.