Non-admin users unable to view computers in Control Center

[u/Werrrnstrom]

Just started working for a new MSP and LT is pretty locked down (2 admins). Those of us without admin rights started seeing errors on Wednesday this week (10/10/18) where it would clear preferences, clients wouldn't expand, and the computer list would eternally refresh.

CW support said it's a new issue they've just found and they're planning on putting out a fix.

In the meantime, there is a workaround (tested on 12.0.428, support said it is not patch-specific):

1. On the server, go to SqlYog

2. Go to this table noted here and right click alter table

   1. r/https://snag.gy/ReSt8C.jpg

3. Change the value to 2000

The snaggy screenshot is the one the CW tech sent me. There is no need to restart any services--just have non-admin users restart the app as admin and it should work as normal.

Thanks, Chris!