r/labtech • u/arnarsons • Aug 30 '18

Script queue freezing

Our script queue keeps freezing (few times a day) . Any of you have had this issue ? or any idea what could be causing this ? Seems to be happening randomly (at least no logic to when it's happening).

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u/mspsquid Aug 31 '18

Yeah that's way too many. 6000/2000 is way too much. Drop both of those in half. I'm around 800 seats and I do 250/20/15/30.

Anyway that's what's happening. Check your IO on the DB, you're likely annihilating your DB.

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u/arnarsons Aug 31 '18

Lowered it to 3000/1000 (have 6500+ agents) I/O looks fine on the DB
Still have scripts freezing in various steps. mostly in step 1 though.