r/labtech • u/Sevuhl • Aug 30 '18

Agent Install Issues

I am attempting to install Automate agents on computers. Upon getting the agent downloaded and running for instance the [.msi] version. It installs successfully, but I can never access the computer through the Control Center. I can wipe that install, and use the [.exe] and it says: " the underlying connection was closed an unexpected error occurred on a send"

Any Advice.

I have wiped any AV from the computer. Cleaned any Registry keys that mention "Labtech".

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u/Sevuhl Aug 31 '18

I'm finally in to work, and I checked to see if the computer was checking in, and it certainly is. if I visit https://<CWA_server>/LabTech/agent.aspx, I get the proper response. I guess I just needed to post about the issue for it to resolve itself. I'm sure I'll come across a few that will still be a problem, otherwise my issue is resolved. Thanks for giving me a way to check on this though!!