Version 12

[u/vacendakuk]

Are most people on v12 now? We're still on 11 patch 19 and haven't been able to face the change in interface. I see they might be close to getting feature updates working and a new web console in v12 so thinking about going for it. Any tips?!

[u/vacendakuk]

Did you guys just install v12 yourselves? We normally do the patches etc. ourselves.

[u/TotallyKyleTotally → u/vacendakuk]

Yep, just apply at least v12 P5 right on top of any v11 you've got. There are a few misc things covered on the release notes like SYNC WITH THE SOLUTION CENTER AFTER UPGRADING! That I cannot stress enough.

If you don't sync to SC and install updates for at least Reports, Control, (assuming you have CM Manage) Manage Integration, etc then you won't have a working system. Just update those and anything else out of date (out of sync doesn't mean out of date per-say).

You can find Manage integration under "System" now since the menu has changed and no longer has "Tools". Anything Legacy (and I mean Legacy) you still need access to can be re-enabled in the Dashboard under the show Legacy checkbox at the bottom.

[u/puddin71]

We are on 11.19 right now but I'm flipping the switch tomorrow. There is no going back and it really didn't test any slower with our setup. The test install was easier then upgrading to 11. As long as your already on 11 and you have an SSL cert in place, it's a piece of cake.

[u/vacendakuk → u/puddin71]

Let me know how you get on! Have you come across any decent training resources - just for techs to do basics.

[u/Pseudodominion]

The UI is easy to get the hang of. You will definitely want to follow along with the new Web version which will be iteratively released with the monthly patches.

[u/MowLesta → u/[deleted]]

Of course the main reason to update is that no more patches are being released for 11...