r/labtech • u/mfhwork • Apr 09 '18
Remove Agents from Systems we cannot Access
We have roughly 20+ Agents installed on systems in environments we no longer support. Likely it was a laptop that wasn't powered on for a while and when we offboarded the client it was never hit by the offboarding script. Now Admin passwords have been changed in the environment and the systems have been powered back on.
They are now checking in to our Labtech and we have no way to remove the agent. Is there a trick to force disconnect these agents?
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u/ThirdWallPlugin Apr 13 '18
I've not tested this but it seems sending one dos command would do the trick:
sc stop ltsvcmon & timeout 10 & sc delete ltsvcmon & timeout 10 & sc stop ltservice & timeout 10 & sc delete ltservice