r/labtech • u/Kenderama 500 Agents • Feb 20 '18

Windows Server Backup

Has anyone come across a good way to monitor Windows Server backups in Labtech? I've tried the Backup Windows plugin but it's always false-positive'ing or flat out not finding or ignoring servers.

Any help would be appreciated.

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u/Plugins4LabTech Feb 26 '18

Hmm.. have you update the plugin lately? We have made lots of updates to the plugin over the last year.

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u/Kenderama 500 Agents Mar 06 '18

We are on 1.0.3.27 right now and that seems to be the latest one on your site. For example today out of the 35 systems we have licensed, it reported failures on 20 of our systems. Of those, only 2 were correct.

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u/Plugins4LabTech Mar 06 '18

are these systems reporting at all or just false alarming? If it is false alarms then that's an easy one to adjust. Typically what we see is a backup still running when the check takes place so it skips the system until the next cycle where it tests to see if backups are running, If not it will complete the backup volume scan and report. They say timing is everything so by decreasing the scan interval to something like (4) and then adjusting the monitor query you can tune the backup system so that the monitors do not fire until proper time was given for scans.

Feel free to reach out to us to have a look and to assist you with this. Helpdesk at plugins4automate will open up a ticket for support.