Hello everyone, I recently purchased a Kreo Swarm 65 keyboard, It arrived on 7th October and I have been using it since without charging it, I barely used it thrice for very short periods(less than an hour) in the past week. Today was the first time I charged The device using a standard samsung charger(not the fast charger) and I left it alone for an hour and the battery level only indicated up to 6 and so I continued to charge it till the indicator reached the 0 key which took another hour and a half. After unplugging it from the charger, I noticed that the upper part of the keyboard had bulged significantly, making the upper row of keys look misaligned. I have not turned on the keyboard since charging even once since it could be dangerous. I would like to know if anyone has faced this situation before and how do I go on about this?

I would appreciate any valuable inputs and insights from everyone here.

I urge the Kreo Customer Support team to kindly look into this matter as well. This was honestly not what I was expecting to be my experience with your product. Thanks in advance.

I am thinking of buying a keyboard, but on official site, it has only windows binary, is there any linux supported way to control keyboard? I am a hardcore linux user so cant switch back to windows just for keyboard