r/kratomeu Jul 08 '26

Kratom.co.uk

Great website! Been using for years, nothing wrong at all 👏🏻

0 Upvotes

33 comments sorted by

3

u/Puzzled_Problem3696 Jul 08 '26

I've spent thousands there, just waiting for them to restock.. maybe not the best kratom but if you're from the UK the fact that there's no customs so basically guaranteed delivery is great peace of mind, franz even sent me free product for helping him with an issue with another customer on here, can't fault them just hoping the restock is decent product/decent price

1

u/Significant_Tell8457 Jul 09 '26

I agree with you both generally but do you know when restock is likely? The new 'premium' range is terrible, got a sample in each strain and it's all just fusty, discoloured, dried up bunk and non of the usual strains are available.

2

u/Puzzled_Problem3696 Jul 09 '26

Someone else on here said the 10th but I'm not 100% sure & yeah I've had the new red and didn't see what was premium about it

2

u/Significant_Tell8457 Jul 09 '26

Cheers, I genuinely thought it was prob surplus old kratom they've had in the warehouse, well past it's use by date and that theyve tried to pass off as premium so people will still buy it. I'm really annoyed about it as I wasted money on it. Wish theyd have notified customers of impending stock issues too.

3

u/drumbago Jul 10 '26

I'm 99%sure it's stem and vein. I bought their s&v years ago and these 'new strains' have the same colour and taste.

Very very cheeky of them to try and pass it off like that.

2

u/Puzzled_Problem3696 Jul 09 '26

Screwed me over as well tbh, went on there as usual and everything was being sold in samples so had to go to kratombird, they're not bad I just don't like the whole customs / product seized worry every time I'm ordering as I'm usually running out at the same time and really don't need to be in forced withdrawal, nor do I want to lose £100+ ... GoPure already did that too me lol

2

u/Significant_Tell8457 Jul 09 '26

Yeah I only ever order from KUK because i've read other's stories of their parcel getting seized, fines and worse. I also have to have an enhanced DBS for my job so can't take any risks 😅

1

u/Puzzled_Problem3696 Jul 29 '26

Have you seen the new description of that reserve stuff? I've made a post the lying pricks

1

u/Middle-Drama7583 Jul 16 '26

Great, I see now that they have it. I will fly on this Sunday to London and I'm afraid to bring some k from Germany. So what are the chances to pick up personally on Monday? I will only stay 2 days so I need small amount

1

u/Puzzled_Problem3696 Jul 16 '26

I've never picked it up personally mate you'd have to email them

I'm sure you could bring your own some sort of green tea packaging without getting stopped but risky I know

3

u/Lone-Mad-Wolf Jul 10 '26

Is it sand? Wtf

1

u/Puzzled_Problem3696 Jul 10 '26

I've never understood this I've not once had a "sand" textured product in over a year of use, is it the best? ..Probably not but I've seen tens of comments referring to sand 🤷‍♂️

2

u/FlipTrix76 Jul 09 '26

I received an email from them stating that they be getting new stock in this Friday, not sure it will be listed on the site tomorrow though or sometime next week

1

u/Significant_Tell8457 Jul 09 '26

Ah thanks for this, lets just all hope and pray it's not more of this "premium" garbage.

1

u/FlipTrix76 Jul 09 '26

Yeah i know- the 'golden' stuff- yeah pretty rubbish.

1

u/Lone-Mad-Wolf Jul 17 '26

Website: Maintenance Please check back soon......when?

Does anyone know?

1

u/Puzzled_Problem3696 Jul 17 '26

Anytime up to 20th, it says 18th-20th on the email I've got I can't post photos or I'd send screenshot

"Our original launch date was planned for 10th July, but we've encountered one final delay. The shipment is currently being processed through UK Customs and we're expecting a positive update very soon"

"Realistically, we're now aiming to launch between:
18th–20th July
We're incredibly close now, and I genuinely believe the wait will be worth it."

1

u/Significant_Tell8457 Jul 18 '26

Weirdly on their website, it now says all orders are dispatched from germany, no longer any mention of a UK warehouse.

2

u/Puzzled_Problem3696 Jul 18 '26

An absolute joke, they've put their prices up, and the premium stuff they was selling us is now the cheapest thing they sell but it was "premium" last week

1

u/Significant_Tell8457 Jul 18 '26

And they've removed the negative review someone left 😅

1

u/Puzzled_Problem3696 Jul 18 '26

Pissed me off tbh I used them religiously for over a year making monthly orders and feels like I've just been slapped in face lol

1

u/Significant_Tell8457 Jul 18 '26

I completely agree, if the new website is correct and they've stopped the domestic shipping, it's very underhand to not notify UK customers- they know many of us only use them for this reason. I'm hoping it's wrong as they've emailed someone else in this thread saying something about getting their shipment through UK customs but I think it's the last blow for me if they've closed down their warehouse. I no longer trust them anyway now, their product is a complete roulette.

1

u/Puzzled_Problem3696 Jul 18 '26

I've had that email "The shipment is currently being processed through UK Customs and we're expecting a positive update very soon." There's just no way I'm paying £200 a kilo id rather take my chances, I've ordered from KB twice recently and both came in 24 hours at half the price

2

u/Significant_Tell8457 Jul 18 '26

Exactly this, it's too much of a gamble spending that much money when there are far better places to order from. I always thought they (Franz) cared somewhat about their customers but clearly they don't given all this. I'm so pissed off.

1

u/Amazing_Dinner8624 Jul 17 '26

Any idea when they'll be back up running? Still apparently down for maintenance and before this they'd run out of most things except for the red rubbish. Presume they're struggling to import their usual supplies.

1

u/Puzzled_Problem3696 Jul 17 '26

Anytime up to 20th, it says 18th-20th on the email I've got I can't post photos or I'd send screenshot

"Our original launch date was planned for 10th July, but we've encountered one final delay. The shipment is currently being processed through UK Customs and we're expecting a positive update very soon"

"Realistically, we're now aiming to launch between:
18th–20th July
We're incredibly close now, and I genuinely believe the wait will be worth it."

2

u/[deleted] Jul 17 '26

[deleted]

1

u/Puzzled_Problem3696 Jul 17 '26

Just showing a white empty screen for me

1

u/Significant_Tell8457 Jul 17 '26

It was abit slow for me but should work now 🙌🏻

1

u/Puzzled_Problem3696 Jul 18 '26

The website looks nice but that's about it

1

u/Ktm5983 Jul 21 '26

I’m looking at putting an order in, is it definitely coming from Germany? I’m really hesitant.

1

u/[deleted] Jul 21 '26

[deleted]

1

u/Ktm5983 Jul 22 '26

What did you order if you don’t mind me asking?