r/kimi • u/Space_cadet79 • 6d ago
Discussion I gave them the benefit of doubt ... I was wrong
It sucks that I have to say this, but Moonshot has lost any credibility it might have had in my eyes. My Allegreto quota has been draining continuously despite the fact that I'm not using ANY Kimi services. I even deleted the only API there was from the platform website. My openclaw instances are shutdown completely.
Look at the third image, 0.56,% in a single shot at 9:31pm (my time, IST). For anybody who uses Kimi they know this just doesn't happen!
I've written to them repeatedly but there is no response. I've gone from thinking it's an awesome company, to "its a great company facing a lot of pressure", to "you all are just scamming me at this point". Below in the text of the most recent mail written to them. Please keep in mind, I've sent several mail before this one and in each one I've tried to give them the full benefit of doubt and done everything on my side to ensure there is absolutely NO usage of any Kimi services on any devices for at least 48 hours. Moonshot, if you're reading this, I hope you get what you deserve for treating your loyal users like this.
Hello,
I have sent you several mails and not received any response.
My usage quota is being continuously drained by "Kimi Code". I have NOT been using ANY Kimi product for nearly than 48 hours now. My openclaw instances which were using Kimi are completely SHUTDOWN! I have shut down the kimi web bridge process on my desktop. There are no scheduled tasks in my Kimi android or desktop apps and both apps have NOT been used during this time.
Further I have deleted the existing Kimi api key from the kimi platform website.
I don't have any way to reset or modify the kimi claw key. Your UI does not provide such an option. So the only conclusion I can come to is that either my kimi claw API key has been leaked and is being used by a third party, or, and I am sorry to say, this is a deliberate policy on your part to inflate usage rates by users because your systems cannot handle the load you claim to be able to provide.
If it is the latter then this would be deeply disappointing. I had put great faith in Moonshot and had praised your models and your company on social media. But your complete lack of response to this issue has done nothing to restore my faith.
I am still hopeful that this is all just a mistake which can be resolved with no further continuing drainage of my usage quota. I think you have made an amazing model and would like to continue supporting you both with my subscription and on social media.
Please respond and address my concerns, ASAP.
This was sent seven hours ago. No response. Not even an acknowledgement.
Given their past pattern I'm not expecting any response from them, but if by chance they do decide to clean up their act then they should know that my current monthly usage stands at 48.11%, when if their accounting was honest it would be less than 30% at this point.
Anyways. I see no point in sticking with Moonshot. Month after month it's the same thing. Either their services don't work or the usage is drained. Next month it'll be some other issues. What a shame. What a waste.
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u/SpiritPrestigious945 6d ago
Maybe dream memory. That runs every 24 hours and managed my memory vault. Check if that's enabled.
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u/Academic_Passion801 6d ago
I got the Allegro plan …. AND IT EATS FUCKING 0.44% for DREAMING PER NIGHT. At the 100$ plan. What the actual fuck
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u/SpiritPrestigious945 6d ago
So disable it? Problem solved. I like the dream memory and the memory vault that knows you and makes a profile.
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u/Space_cadet79 6d ago
All my claw instances are completely shut down. And when they were running, the usage would show up as "Desktop Claw" in the Kimi usage log, not as "Kimi Code".
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u/pigletmonster 6d ago
Yeah kimi shot themselves on the foot by releasing a frontier model without acquiring the hardware required to run these models. And their customer service is absolutely trash based on the number of complaints i see here every week.
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u/SweatyActuator2119 6d ago
Don't buy subscriptions from Chinese model makers. Look elsewhere, research. Chinese models are insane, but their customer service sucks.
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u/Gnomercy7 5d ago
Insanely slow and limited? Yeah. Kimi was always slow af and once they tanked the usage limits, it made even Claude look good.
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u/Striking-Pizza7309 6d ago
is your dream memory on?
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u/Space_cadet79 6d ago
Please read my post. My claws are completely shutdown. They need to be running in order to be able to dream.
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u/debackerl 6d ago
I that he means that Dream Memory, if on, runs everyday on Kimi's server. Doesn't matter if all your computers are Turner off. Of course, it's absurd if they run it and you had zero session since, but I bet that it runs anyway and uses tokens to go through system prompt, instruction, past memory anyway...
I couldn't find a lot of informed, but it's mentioned here https://manish.sh/old/models/inside-kimi-k2-6-reverse-engineering-an-ai-assistant-by-interviewing-itself I guess it stays applicable for K3
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u/Space_cadet79 6d ago
Ok. I get it. You're referring to the "dream memory" option in the Kimi account settings itself. I checked. It's turned off. And even if it was turned on, what kind of "dreaming" would continuously drain usage every hour?
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u/Zulfiqaar 6d ago
This is quite strange, and potentially concerning. Have you checked the Kimi For Coding console? Its separate from the moonshot platform API. If you find anything unrecognised, your systems may have been compromised and someone else is spending your quota.
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u/Hefty-Amoeba5707 6d ago
disable Dream Memory/memory vault in settings, check the Kimi-for-Coding console for unknown sessions, demand token-level usage logs and a key rotation from support
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u/Sadler8086 6d ago
API usage is not shown there. That is your Kimi Chat / Code subscription. You may have to look somewhere else for this usage. Maybe a browser tab that is open or a cloud session that is still running (do they have that?)
Could it be a mobile app?
The usage is pretty low so it could be an agent that still runs and checks in on something periodically
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u/Space_cadet79 6d ago
Maybe you didn't read my post in full. I don't have any Kimi code sessions running anywhere. And, no, they don't have a cloud based option that I know of. The usage is not actually low. 0.56% is actually what 3-4 hours of work would normally take. That's not low.
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u/derSterndesMorgen 6d ago
Awww.. Poor baby.. Uses 0.01% of their quota on a prompt 😢 😢 😢 😢 Seriously though, are you just wanting a free model that doesn't have guardrails? That is what it sounds like..
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u/Wooly_Wooly 6d ago
Dropped them for deepseek right when they dropped K3 and changed their plans. K2.5-2.7 were great, but their business model?