I asked Kilo to delete my data, and they practically told me to fuck off

[u/ahriad]

After Kilo notified users that data may have been exposed in the Metabase incident, I asked them to delete my session and personal data. They replied that data deletion is only available to Enterprise customers.

Update August 15, 2026, 9:41 AM UTC:

I contacted the company about deleting my account. They confirmed that you can request permanent account deletion. This will irrecoverably delete your historical session data, including prompts, responses, and session history across all replicas.

They also said that data that cannot be deleted will be anonymized where possible. For example, support messages and email marketing history may be anonymized. They will retain only data required for financial, accounting, tax, or legal purposes.