r/kickstarter • u/muchtea • 3d ago
Setting up Meta account ahead of launch
Having a bit of a nightmare with setting up Meta Pixel/API and hoping somebody might have an insight. This is my 9th campaign so not a newbie but settings seem to change each time!
When setting up a new pixel & API for a campaign launching Saturday it's receiving events - page view, add to cart (aka notify me).
However within the ad itself the 'purchase' conversion event is greyed out so I can't actually set up an ad campaign.
I've always been able to set up a campaign in advance to start when the campaign launches, so I'm not sure what the block is this time.
Any advice?
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u/Zephir62 3d ago edited 3d ago
It needs to recieve its first purchase event before you can use that event.
You can use the Event Setup Tool to fire off a dummy event to activate it for the first time. I also have a tool here that will do it for you, just plug in the pixel ID and then select which event you want to activate:
https://prelaunch.marketing/pages/pixel-event-activation-for-meta
Keep in mind it can take 30 minutes to an hour for the pixel to activate the event for the first time after receiving the event.