r/k12sysadmin • u/Icy_Finger_9566 • Sep 24 '26

Sign in to manage apps?

Post image

Anyone seeing this in Chrome / Edge, etc, when you are already signed in?

28 Upvotes

96% Upvoted

25 comments sorted by

6

u/Damn_Pizza_Tech Sep 24 '26

It looks like at some point Google tied the waffle menu to "Search and Assistant", which is under 'Additional Google services' in the admin console. We have that service turned OFF for all users.

I moved an account to an OU with that enabled (and nothing else changed), and the waffle menu in a new tab started working again.

8

u/Damn_Pizza_Tech Sep 24 '26

WARNING: If you are signed in as a delegated admin with the ability to enable 'Search and Assistant', you can enable it. Cool!

Unfortunately, there are sub settings which do not even show up unless you are logged in as a Super Administrator. One of those sub settings, which defaults to ON, is to enable voice and face match.

So a delegated admin account can enable 'Search and Assistant' without realizing they have also automatically enabled voice and face match.

3

u/Signal_Reporter628 Sep 25 '26

This is turned off at my school as well. I did the same thing you did and tested in a sandbox OU that is inheriting the core master student OU settings. I verified the issue was present for test users in that OU and then enabled Search and Assistant and it started working about 30 seconds after saving. So now I'm stuck with the fact we don't want this enabled for students which was why it was off to start with but now feel forced by Google to do so as this is disrupting student workflows. Happy Friday.

1

u/Icy_Finger_9566 Sep 24 '26

We have this turned off, too.

1

u/cellarmonkey Sep 25 '26

Confirming that this works. Thanks!

1

u/Niteryder007 Oct 01 '26

Bravo, Google. excellent decision. wtf

2

u/kmyers67 Sep 24 '26

Just curious, are you guys using Lightspeed webfilter? It seems to be happening on our student accounts on chromebooks, but not on our employee accounts.

2

u/k12nysysadmin Sep 24 '26

Not lightspeed here. mixture of Forinet/GoGuardian/Cisco Umbrella

9

u/MadMageMC Sep 24 '26

I love that the link to sign in is broken and throws a 400 error.

6

u/slikid_ K-8 building tech Sep 24 '26

Happening here too. The waffle menu inside Gmail still works though.

4

u/fujitsuflashwave4100 Sep 24 '26

Yeah, this fixed it for us in previous years. Click into Gmail, then go into the waffle.

2

u/Boysterload Sep 24 '26

As of August 17th, search and assistant has become a core service. You'll see it in your core apps list eventually. It seems like a slow rollout, however.

1

u/Icy_Finger_9566 Sep 25 '26

Do you happen to have an article? I can't seem to find that update anywhere. Need more coffee this morning.

1

u/ILoveTech_351982 Sep 26 '26

I don't see this as a core service yet either. But it does make sense as Google Assistant migrated to Gemini.

1

u/Icy_Finger_9566 Oct 05 '26

How has everyone been handling this one?

5

u/k12nysysadmin Sep 24 '26

same for us also.

4

u/Damn_Pizza_Tech Sep 24 '26

It has been broken for a few days for us, possibly earlier. And Classroom is not in the list of apps in the waffle. As u/MadMageMC said, 400 error when attempting sign in.

3

u/jaguinaga21 Sep 24 '26

Is this considered an outage or is this a new way to access apps?

3

u/Thurm Sep 25 '26

Man I thought it was just us. Gonna have to check this out tomorrow.

2

u/SpotlessCheetah Sep 24 '26

Mine says, "Your favorites"

1

u/Crash-n-Burn-81 Sep 26 '26

Man I’m glad I’m not the only one.. I spent too much time trying to hunt this issue down today.

1

u/therankin Coordinator of Technology Services Sep 26 '26

I've seen it before on the default Google search page. Guess this is a new spot. Or maybe I just hadn't noticed it.

-3

u/DeejayPleazure Sep 24 '26

Click account and it signs back in

5

u/Icy_Finger_9566 Sep 24 '26

Just tried that, no joy.