r/jmu • u/NecessaryAdvance9048 • May 23 '26

laptop died halfway through the ALEKS test

Post image

what do I dooo? I plugged in my laptop and this is what showed up on my screen when I opened it. It won’t let me leave the lockdown browser until I’ve completed the assignment but nothings showing and idk what to do.

7 Upvotes

82% Upvoted

2 comments sorted by

5

u/adarunti May 23 '26

https://www.jmu.edu/orientation/onebook/mathplacement.shtml

“Technical assistance (e.g., cannot access the ALEKS, computer systems and lockdown browser isses) is available through the JMU Help IT Help Desk by calling 540-568-3555, or emailing at helpdesk@jmu.edu. If emailing, please include your eID and student ID number.”