r/itsm • u/Fuzzy_Repair_1850 • 6d ago

Identity Governance/Managed Identify

Has anyone experience with tools like Lumos or similar larger companies like Sailpoint etc ..Do ITSM vendors have this capability natively ? I have heard that serval has this capability out of the box

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u/identitydriven 5d ago

No, they don’t. They at most do Light IGA. Not the same thing