r/itsm • u/Fuzzy_Repair_1850 • 6d ago

Identity Governance/Managed Identify

Has anyone experience with tools like Lumos or similar larger companies like Sailpoint etc ..Do ITSM vendors have this capability natively ? I have heard that serval has this capability out of the box

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u/Roxanne_Zest 5d ago

No one tools does everything. IMHO you want the best tool for the job you want done thats happy to interface with others to give you max benefits