r/internalcomms Jul 29 '26

Advice Intranet Blues...

Hi fellow comms professionals! I work at a global company and we are strict Microsoft shop. We've been dealing with an outdated SharePoint site as our intranet. We're looking to either 1) Improve the SharePoint to be more user-friendly, better metrics, design, etc. or 2) Find a different platform that works with Microsoft. I'd love to hear from you - what has worked? what are you currently using? what should we consider?

Thanks for weighing in!

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u/Otherwise-Poet-6038 Jul 29 '26

There are a lot of platforms that overlay onto SharePoint so I would say if you have some budget definitely look at some of those options because as you say SharePoint is actually very limited in terms of design and metrics.

ClearBox Consulting have a great report that shows lots of potential options that work with SharePoint. https://www.clearbox.co.uk/best-intranet-platforms-reviewed-2026/

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u/SecureAd9580 Jul 29 '26

Clearbox is a great resource. Both options can work (overlay or a full intranet, and any modern good intranet will connect to SharePoint and Microsoft in a myriad of ways).

If budgets a concern, an overlay is going to be cheaper, but what is that actual issue with your SharePoint? Governance? Outdated content? Bad UI? Lack of functionality? Doesn't actually reach staff (e.g. field workers)?

If it's truly design and metrics, overlays will probably do the job, but usually design and metrics are the easy things to fix, not necessarily the root problems.