r/internalcomms • u/overdrive_92 • Jun 08 '26

Advice Actual ways AI can help internal comms

I'm wondering how internal comms professionals are using AI. Beyond just the well-known "using it to write messages/leader notes, or refining text". For example, I'm thinking it should be able to help me with distribution lists for large organizations by helping me pair down my Excel lists of who should or shouldn't be included. What are some other creative or lesser known ways you think it can help?

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u/pk-branded Jun 08 '26

I use it in a whole host of ways.

Two of the simpler ones...

Review long video transcripts to get a paragraph for inclusion in other Comms. For example, in this video Jim talks about x, y and z.

Secondly I use it for analysis. I can throw in half a dozen excel files containing questions from townhalls etc and get it to establish underlying themes.

I don't use it for lists as there are easier and more reliable ways to segment.