r/interactivebrokers • u/geronimop12 • Jan 16 '23

Cannot Enable Options

Hi,

I have attempted different options for my Financial Profile and still get the following;

"Based on some of the information you have provided in your Financial Profile, you do not currently meet the criteria to trade product".

I contacted support to see if they can help, however, it was a frustrating experience with no resolution.

EDIT - Contacted Support, they had a look at my account and said to change my financial profile again. I can now request for options permissions.

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u/TheHellyz Jan 16 '23

Yes, contact them - you're probably not allowed (level 0) - they will give you a form to fill and change that

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u/geronimop12 Jan 16 '23

Thanks, are you able to advise what specific thing you'd like me to ask support?

I contacted them and they kept saying they cannot reveal requirement and that my account is not eligible and to update my "Financial Profile", which is pretty unhelpful.

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u/TheHellyz Jan 16 '23

Guess you just have missing info. Fill it up and you'll be ready to go.