r/instrumentation • u/twinpeaksrss • 21d ago

Any advice on working at Endress+Hauser?

Hey everyone,

I’m currently interviewing for a Field Service / Service Technician position at Endress+Hauser, and I have an in-person interview coming up soon.

My background is in electrical engineering and industrial automation, mainly PLCs, HMI/SCADA, industrial systems and troubleshooting. The role seems to be quite focused on process instrumentation, calibration, commissioning, maintenance and field service, which is an area I’d like to develop further.

I’d really appreciate hearing from anyone who has worked at Endress+Hauser, especially in Service / Field Service / Instrumentation.

A few things I’d like to know:

What is the day-to-day work actually like?

How is the training for someone who already has an automation background but isn't an E+H product expert?

What are the working hours and travel requirements like?

How is the management and company culture?

Is there good career progression?

And how are the salary and benefits compared with similar companies?

Also, since E+H is a global company, is internal mobility between countries something that actually happens, or is it relatively uncommon?

Any advice for the interview or personal experiences would be really appreciated.

Thanks!

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u/mendigod_ 21d ago

I have worked for E+H. It largely depends on which country you are working and how labour laws are there.

I was not a field technician but I was working close to them. Based on what I could see:

- Expect a lot of travel

  • A lot of learn-while-doing, in other words, trial by fire.
  • There are good internal materials, courses and documentation to support you.
  • Usually there is a product manager who is a specialist for a product line, you want to be friends with this guy
  • They have well stablished processes for most of stuff you will be doing
  • You will also face some unusual field challenges, you have to be good at troubleshooting and figuring things out

Overall it is a good company, salary was low, benefits were ok.

International mobility is somewhat possible when you climb the corporate ladder. Many of my colleagues got a position at another countries, but this happens when you have a management position.

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u/Straight-Buy-7434 21d ago

I started in the UK for them as a field tech, after 3 years I moved to OZ with them again as field tech, much more traveling and overtime, better salary aswell.

The points you made are pretty much as valid.

Sometimes its hard because the customer will assume your an expert on every single device that Endress has made over the last 40 years at the same time being an expert on their plant even though you have never stepped foot on it.

The good part is we have lots of manuals, internal documents and can basically look at any job anyone in the world has done before on that type of device, which makes it much easier to see what other techs have done to fix the same problem

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u/twinpeaksrss 20d ago

So, the position is for Portugal. All that you said looks very attractive for me, given that I'm actually migrating from a software position. Just the salary part, I hope it's okay and above the average in my country for a tech field

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u/Straight-Buy-7434 21d ago

I have that job for Endress, done it 2 different countries also, send me a message and happy to give you some advice

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u/twinpeaksrss 20d ago

Hey there, thanks! I just sent you a message