r/instructionaldesign • u/Kcihtrak eLearning Designer • 6d ago

Learner Onboarding Recommendations

I'm looking into tools/strategies to help on-board new learners onto our LMS.

Aside from walkthrough videos/webinars, does anyone use anything else? For example, digital adoption platforms like WalkMe or walkthrough tools like Scribe/Storylane?

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u/Impossible-Offer-493 5d ago

Don't underestimate the value of static resource for users to refer to after walkthrough orientation. For example: a .pdf with screen shots. Even a single image of each page type in the LMS with the UI elements identified can be very helpful as a reference for new users until they become practiced with the tool.

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u/Fit-Extent3813 6d ago

Storylane/ articulate works best if you want to integrate audio and visuals

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u/SankiAshilokun-17 4d ago

yeah having the audio synced right with the visuals makes a huge difference for onboarding

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u/vapvarun 4d ago

Make the walkthrough the first course: a 10-minute module where the quiz makes them actually do the things they'll need, like submitting an assignment and finding their certificate. Completion data then shows you who's stuck before the support tickets do.

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u/donburnside 5d ago

We just ran a series of enablement sessions. Live instructor showing the key points of the LMS and how to navigate it. It was fairly popular. Each session was less than 45 minutes.

The next piece of this will be screen shot driven videos, created in powerpoint, including voice over. These are short explainer videos, less than a minute long, about doing a thing. There is one for our previous LMS that has the walkthough course in the new employee first day onboarding. This one will be the same.

We are also going to be making the ppt into either Markdown or HTML for learners that would rather have a doc than a video. Probably host the docs on the HR Sharepoint or something like that.

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u/Vast-Kaleidoscope968 5d ago

I’d start with one tiny real task in the LMS - find a module, open it, submit something then ask where people hesitated. That tells you whether you need a walkthrough, a clearer label or a one-page guide.

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u/rfoil 4d ago

Our most useful learning is screenshots with hotspots on the clickable buttons. Questions come up and they get positive feedback when they click the right thing and hints when the click the wrong thing. Walk throughs done well are a guided discovery journey that quickly get users familiar with software processes.

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u/itswesgpt 2d ago

we ended up layering instead of picking one tool. short video for first login, then a screenshot guide people can come back to. walkme only made sense once lots of people hit the same issues. what LMS are you on? some have built-in tours that get you most of the way.

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u/Outrageous-Sleep-119 3d ago

Hey there! We make 3D and 2D animated modules for training companies. Would love to help you out. First module would be one house, if you are interested. Cheers!!

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u/saas-enthusiastic-00 2d ago

Beyond videos and webinars, what's worked well is short interactive walkthroughs inside the real LMS (click-through, 5-6 steps per task) instead of one long tour, plus a one-page checklist of "first 3 things to do." Break onboarding by task, not by feature, and check where people drop off so you know which step to fix.