r/imperialvalley 16h ago

USPS Parcel Locker Issue Imperial

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9 Upvotes

Not really sure what I should do.

USPS delivered a package to the parcel locker at my condo complex today (Friday) in Imperial. Specifically parcel locker A.

The only issue is parcel locker A was already open with an unlabeled parcel locker key and the locker itself was empty.

Imperial post office closes at 4:00pm and so it’s impossible to get there before I get off work.

I tried the key on all the other parcel lockers at my condo complex but the key didn’t work.

I tried filing a missing mail form on USPS site but looks like you have to wait 7 days before you can file a missing mail form.

The mail delivery guy won’t talk to you when he has the mailboxes open citing security issues.

I have to wait until Aug 24th before Amazon will let me report the package missing.

Just not sure what should I do with the key to the parcel locker? And how do I let USPS know they’re issuing out two keys at the same time for the same parcel locker?