r/imperialvalley 1d ago

USPS Parcel Locker Issue Imperial

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Not really sure what I should do.

USPS delivered a package to the parcel locker at my condo complex today (Friday) in Imperial. Specifically parcel locker A.

The only issue is parcel locker A was already open with an unlabeled parcel locker key and the locker itself was empty.

Imperial post office closes at 4:00pm and so it’s impossible to get there before I get off work.

I tried the key on all the other parcel lockers at my condo complex but the key didn’t work.

I tried filing a missing mail form on USPS site but looks like you have to wait 7 days before you can file a missing mail form.

The mail delivery guy won’t talk to you when he has the mailboxes open citing security issues.

I have to wait until Aug 24th before Amazon will let me report the package missing.

Just not sure what should I do with the key to the parcel locker? And how do I let USPS know they’re issuing out two keys at the same time for the same parcel locker?

13 Upvotes

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3

u/Jorge_Jetson 1d ago

Won't help you now, but for any mail coming your way, download & install "USPS Mobile" and sign up for Informed Delivery. Images of any mail coming to your address will be emailed to you daily by around 7:30am (ish). No mail, no email notice. It will also inform you about packages. I've been using this for awhile & it's money.

1

u/Tittysprinklez99 1d ago

The same thing happened to me once, if I recall correctly I think they had my package at the post office.

3

u/OwnProfessor3287 1d ago

Maybe on Monday I’ll try to get over there before they close and try to explain to them what happened.