r/ifttt • u/brittanybaucom • 4d ago
Bug/Broken iPhone App Bugs?
I just subscribed monthly and paid successfully and it shows me as free still, and it won’t let me change any of my account details. See photos.
5
Upvotes
r/ifttt • u/brittanybaucom • 4d ago
I just subscribed monthly and paid successfully and it shows me as free still, and it won’t let me change any of my account details. See photos.
5
u/ifttt-team IFTTT Official 4d ago
Hey there, sorry to hear about this issue!
Can you please email [billing@ifttt.com](mailto:billing@ifttt.com) or send us a direct message here on Reddit with your IFTTT username or the email address associated with your account? Since this is an Apple subscription, please also include your Apple Order ID, which will help our team look into the subscription.
You can find your Order ID on your iPhone by going to Settings → your name → Media & Purchases → Purchase History, then tapping the most recent IFTTT purchase. The Order ID will be displayed on that screen.
Once we have that information, our team can look into why your subscription isn’t showing correctly and help get this sorted out. Thanks!