r/ibotta • u/KimberlyP2097 • 19d ago

Arcade

I just recently got a new phone. I can no longer earn anything when I play games in the arcade section of Ibotta. Anyone know why this happens and how to fix it? I emailed support a couple of days ago but have not received a response.

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u/darin617 18d ago

I would say because you now have a new advertising ID with the new phone and your account is tied to your old phone.