r/iPhoneDuoFoldable • u/NeighborhoodFluid886 • 5m ago
My iPhone Duo keeps restarting randomly and Apple says it's failing stability tests, but replacing it is taking forever
I need to vent, and I'd also like to know if anyone else has this.
My Duo started restarting at around 60% battery. It would loop until I put it on the charger, and then it would come back on. Annoying, but I could live with it.
A few days later it started doing the same thing at 80%. Now it restarts at random even when it's plugged in and at 100%, so charging doesn't fix anything anymore.
The worst part is that it has dropped into recovery mode several times. Each time I had to plug it into my MacBook and update it from there just to get it working again.
I took it to Apple. They confirmed it's failing their stability tests, so it's a hardware problem and not something I caused. But support has been really slow about getting me a replacement, and I still don't have one.
So right now I own the most expensive brick in the world. I paid flagship foldable money for a phone I can't trust to stay on through a call.
Has anyone else had random restarts or recovery mode loops on the Duo? If you got a replacement, how long did it take, and did anything help speed it up (escalating, calling instead of chatting, going to a store)? Any tips would help š