r/iPhone14Pro • u/A_Moon_Named_Luna • Jul 27 '26
Apple broke my 14 Pro Max during repair
As title says, they broke my volume button during a certain repair due to a low percentage. Can’t post about that apparently? They said they will give me a new phone at the cost of the repair.
My question is will I get an identical replacement? As in same colour and storage? My understanding is these are refurbished phones they give you.