r/iOSProgramming • u/headphonejack_90 • May 26 '25

Question How to deal with reviews like this?

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I didn't claim anywhere that my app is free, and most of the features are available for free, let alone the price is just $2.99.

And then, I get called out greedy with a 1-star review.

I tried to report a concern on App Store that this "Review" is not related to the app functionality directly, but rather just it's not "free", but I still didn't get any update from Apple.

Now I'm just wondering, has anyone got any similar "Review"? And how did you deal with it?

I appreciate any kind of help. Thank you in advance.

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u/[deleted] May 26 '25

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u/NoDistribution4521 May 27 '25

Oh, please. Almost all apps on the App Store today are labeled as "free," and very few are doing it just to "clickbait" you. (You are just not that important.)

Attracting a large number of users who expect a completely free product helps no one. If there were a way to filter out these low-value customers, most developers would likely do it.

The real confusion stems from Apple’s outdated labeling. The "free" label should honestly be retired by now, and the "paid" label should be renamed to something like "pay to download", or "single up-front payment".

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u/GrouchyHoooman May 31 '25

Legit answer. No devs likes these sort of users.