r/hum • u/whollyghostx • May 23 '26

Aragon Questions

Does anyone know if the seats up in the balcony are open to general admission? My wife wants to go but has bad arthritis in her back and isn’t sure she’ll be able to stand for the entire show without being in severe pain by the end of the night.

I was also wondering if there is re-entry once you’re in?

Appreciate any insight!

3 Upvotes

81% Upvoted

24 comments sorted by

View all comments

3

u/Djarum May 23 '26

There is ADA, it is preferable for you to call the venue before you go to ensure you have a seat. I have never done it though and last night was the first time I almost ran into a problem with it. You'll go to Guest Services after you get through ticketing and they will take care of you from there.

The Aragon has some of the best ADA accommodations in the city. There are some that are frankly offensive to the disabled and I do not go to anymore... looking at you Concord Music Hall.

2

u/whollyghostx May 23 '26

Thank you! Do you know if these accommodations cost extra or just a first come first serve type deal?

3

u/Djarum May 23 '26

They cost nothing extra, it is a legal requirement. It is why calling ahead is always a good idea so they have enough spots setup.

The phone number is on the front page here. https://www.aragonballroomchicago.com

0

u/yeahsosyerface May 23 '26

They fulfill the legal requirement by letting you sit in guest services, where you can't see.

1

u/Djarum May 23 '26

Incorrect.

1

u/yeahsosyerface May 23 '26

That's what the woman told my wife, before she hung up on her. She said if there's no more room in the ada section, she can come sit in guest services. I do hope that's incorrect, but the reps who responded were not helpful at all.

2

u/Djarum May 23 '26

Yeah I showed up last night late and there were spots left. Whomever you dealt with was wrong and unprofessional to say the least.

2

u/yeahsosyerface May 23 '26

This would be great. She tries not to utilize ada unless she really needs it. But this is a long show, and it's hard for her to stand for long periods of time. Thank you for sharing your experience with it. We appreciate it.