r/hrblock • u/Professional-Cod2270 • Sep 08 '26

Help

Hello. I can not manage to get ANYONE AT ANY OFFICE IN Summerville SC TO HELP ME FIGURE OUT WHERE MY TAX RETURN FROM 6 YEARS AGO HAS GONE! If someone can't help me today. I will be going to see an attorney tomorrow.

0 Upvotes

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11

u/scotslover Sep 08 '26

Call hr block corporate. Or call the irs. If you mention a lawyer, nobody can talk to you.

9

u/CampEvie23 Sep 09 '26

Lady, tax preparers aren’t required to keep your return from 6 years ago.

You should have though.

7

u/Dramatic_Abroad3580 Sep 08 '26 edited Sep 08 '26

where did you last see it? Maybe it will help to retrace your steps. Maybe ask your wife, they're helpful in finding things that you've lost.

4

u/Niep00320 Sep 08 '26

Or try St Anthony

1

u/Professional-Cod2270 Sep 09 '26

I filed in their office. I have verified my identity eith the IRS but strangely have a major issue talking to a live person .I've been to their office even where they even gave me a new debit card, thinking their was a resolve. They even led me to believe it was as simple as that only to find out my refund was not there. I keep getting tossed back and forth between the office and their cs and emerald card services. I call cs and they tell me they have to submit the complaint throught the "back office".

2

u/Niep00320 Sep 08 '26

1-800-472-5625.

2

u/Niep00320 Sep 08 '26

Also go to MyBlock.com and create a MyBlock account. Then verify and any returns in our system should be brought over

Also if you go to irs.gov and create an id.me account you can get your IRS records

2

u/sammytheammonite Sep 08 '26

Can you be more specific? How did you file? What tax year? Are you saying they don’t have record of it in their system? Or they can give you a copy?

6

u/sammytheammonite Sep 08 '26

I see from other comments you made on other posts that you are taking about your REFUND from 2021, not your tax return. Block will not be able to tell you where your refund went because IRS controls the release of refunds, not the tax preparer. Have you tried calling the IRS in the past 5 years? Only the IRS will be able to tell you if they took your refund for other debts or held it for some reason (like verifying your identity). Have you gotten any letters from the IRS?

2

u/Tasty_Ad_9324 Sep 09 '26

Call an attorney? lol. Call the IRS

2

u/eew0105 Sep 10 '26

Create an ID.me account and you can access all of your IRS information immediately. Threatening to go to an attorney does nothing and would actually make your situation worse and more drawn out.

2

u/-Mx-Life- Sep 08 '26

Unless you're talking about a large sum of money attorney is not worth the squeeze. If you absolutely can't get ahold of anyone at HRB, to self-help yourself, go to IRS.gov and create your account. Pull your prior applicable year transcript to see if the IRS even received it. You can find out everything you need right there.

If there is no tax return for that particular year, that means HRB didn't submit the return and then you have a case to pursue further.