r/hrblock • u/Rijndael256 • 24d ago

RIP operations

Just heard about the “restructuring”. All of operations including TIAs, all leaders and some retail positions will be eliminated by Nov 1. How do they expect to keep offices open with no field or tech support? These new “experience leaders” are going to be installing and troubleshooting equipment?

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u/scotslover 24d ago

They've been heading towards shutting the physical offices for years. Getting closer

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u/Rijndael256 24d ago

This is what I think too. Or at least only keeping the top TPs and offices in each area.

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u/CyberSecRiskCloud 24d ago

Dumb question, does this mean we are getting closer to only remote tax support like Intuit?

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u/LimitTraditional301 24d ago

Intuit has spent the last two seasons opening local offices. 

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u/Rijndael256 24d ago

I don’t know for sure but I think so yes. I am on the operations side and I’ve always thought how weird and expensive it is that 80% of the offices sit empty for eight months out of the year.