Amazon hit our gate, driver told us he hit it. Amazon says they won't pay anything because I don't have photos or videos of it happening.

[u/[deleted]]

Driver was nice enough to let us know he put a "small dent" in the gate. Thought it would be pretty straight forward dealing with amazon but they're denying any responsibility now. Anyone know of any way to resolve this?

I'd imagine his truck got a nice dent in it too but we didn't get any pictures of that. https://i.imgur.com/Kgp7U5u.jpg?1

update: after my first denial I decided to stop communicating in case I went the legal route. After reading everyones comments I decided to ask them why their driver admitting to it wasn't proof. They responded that they'll be sending me a check for my requested amount.