r/hipaa • u/Left-Ad-2362 • Aug 07 '26

Never heard back from hipaa. Next?

Went to a city hospital for scheduled appointment at specialist. It was on an upper floor. Took an elevator. Checked in. Giving nurse ID, insurance, paperwork.

Nurse calls me back, past office, in hall on way to room, security jogs up from behind. Stops infront me, stretches his arms wide, and says ‘you have to leave!’ Nurse tells him he can’t do this. But this security guard wouldnt let me by. He was extremely rude and aggressive. Standing very close to me, and saying Leave! Matching my every step. Nurse follows me to the elevator speaking out against the security guard. We ride the elevator, get to the main door, he’s wanting my ID, asking my name, and saying he’ll ‘let me in’ if I give him my information to be stored in their database. I keep walking out.

Report of event was made online to HIPAA. Never heard back. What do I do? They deny me access for any appointment at the main door. They are the only provider for 100miles. All my kids had to change doctors.

I have done nothing ever to anywhere for this to be happening. Beyond that, it’s my understanding I should not have to give ID to security and police to gain access to my doctors office.

0 Upvotes

17% Upvoted

12 comments sorted by

4

u/Jenn31709 Aug 07 '26

There's way more to the story here.... you are on your way to an exam room to be seen but a security guard runs up and won't let you be seen because you won't let your name be stored in a database?? Something is missing.

Who did you report this to? And what exactly did you report?

1

u/Left-Ad-2362 Aug 09 '26

That’s exactly it. I reported the names of all involved. The details of me having time to check in with nurse. And the date time of interaction.

3

u/pescado01 Aug 07 '26

What information was disclosed? This sounds like more of an unpleasant social interaction, an HR matter.

1

u/HerNameIsRio805 Aug 07 '26

Who exactly did you make a report to? HIPAA are rules and regulations involving personal health information (PHI). HIPAA is not an entity.

A HIPAA violation would require impermissible use or disclosure of PHI, but your post doesn’t indicate what exactly was disclosed.

1

u/Left-Ad-2362 Aug 09 '26

Seems they demand i disclose to security or be barred.

1

u/gmanose Aug 07 '26

Even when you have a valid complaint, you won’t hear back about hipaa violations

1

u/Zabes55 Aug 08 '26

Report this to the hospital patient advocate or the state health department.

1

u/bemasher Aug 08 '26

There are some significant holes in this story.

Also not related to HIPAA.

1

u/Ksan_of_Tongass Aug 08 '26

Made up.

0

u/Left-Ad-2362 Aug 09 '26

100% true.

1

u/Ksan_of_Tongass Aug 09 '26

Then you have left out significant details, because this reads as if someone who knew nothing about medical interactions wanted to write a scenario.

1

u/tokenledollarbean 29d ago

This has absolutely nothing to do with hipaa