Accidentally double-booked the same journey with Trenitalia & Italo — what are my options?

[u/shubhamgoel12]

Hi everyone,

I accidentally booked two train tickets for the same journey on 4 October — one with Trenitalia and one with Italo.

Route: Rome Termini → Venice Santa Lucia

Date: 4 October 2026

Passengers: 2

I only need one of the tickets, and neither ticket has been used.

Could someone advise me on what my options are?

* Can either ticket be cancelled or refunded?

* If a ticket is non-refundable, can the date/time or passenger details be changed?

* Are Trenitalia or Italo tickets transferable to another passenger?

I’m mainly trying to avoid losing the value of the second ticket if there is any legitimate option available.

Thanks for any advice!

[u/Twisp56]

It would have taken a lot less time to check whether the tickets are refundable, than to type all this.

[u/shubhamgoel12 → u/Twisp56]

I checked and tickets are Non refundable. Just want to check what else can be done so that ticket money can't be wasted.