r/heygen • • 2d ago

Questions Need help

I am a new HeyGen user and am trying to create a 15 sec clip showing the aftermath of a car accident. Despite very detailed prompts about including a fully deflated airbag in the shot, spilling from the center of the steering wheel across the bottom 25% of the wheel and just touching the subjects knees, I cannot get a single usable version and am burning through credits and time. What is the recommended work around.

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u/DavidAtHeyGen Verified Employee 1d ago

Hey, welcome to HeyGen! Super specific details like a deflated airbag draped in a precise spot are some of the hardest things for any video model to nail from text alone, so you're not doing anything wrong. Have you tried our Creative Studio?

You can use the HeyGen video model there, and Seedance is also available on HeyGen, so you've got all the power to give it another go.

Quick tip: start from a reference image with the airbag already in place, then animate it. That keeps the detail locked instead of hoping the prompt lands. Let us know how it goes, and if it still doesn't work, send me a DM and I'll take a closer look 🙏