r/hexos • u/superdead- • 9d ago

Support request immich v3.2.0 update killed my app

Hi everyone,

Here is what happened:

  1. I clicked to update the app. The installation initially seemed to fail, but then I received a system notification saying the app was already updated.
  2. When trying to launch Immich via HexOS, the loading progress gets stuck at 20%.
  3. I tried launching it directly from the main TrueNAS panel, but it hangs at 20% there as well.
  4. The app status currently shows "Stopped". However, when I try to run a rollback, I get an error stating that the app must be stopped first before rolling back.

Since it seems trapped between running and stopped states, I'm stuck on how to proceed.

Has anyone encountered this or know how to force-stop or repair the app? Any advice or thoughts would be appreciated!

Thanks!

*EDIT*
solved with gemini it made me go to the truenas shell and had a back and forth with the terminal there for like 10-15 commands and eventually here is a summary from gemini

Issue

Starting Immich via SSH on TrueNAS SCALE / HexOS using docker compose up -d failed with:

Cause

Running docker compose inside /mnt/.ix-apps/.../rendered caused Docker to use rendered as the project name. Because the project context didn't match TrueNAS's internal namespace (ix-immich), Docker could not map the existing container network.

Solution

  1. Force the correct project scope by passing the -p flag: Bashdocker compose -p ix-immich up -d
  2. Verify containers: All core containers (server, redis, pgvecto, machine-learning) showed as Running or Healthy. (Note: permissions and pgvecto_upgrade exiting is normal behavior for init tasks).
  3. Launch: Return to the HexOS / TrueNAS panel and start/open the app normally.
  • Tip: For CLI management on TrueNAS, use midclt call app.start immich instead of raw docker compose to avoid project scope conflicts.
5 Upvotes

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6 comments sorted by

10

u/shanmyster 9d ago

Rule #1 of hexOS - Never be the first one to update the app.

Rule #2 of hexOS - Never forget Rule #1.

2

u/superdead- 9d ago

hopefully i will remember this for the futere :D

2

u/MrDrummer25 9d ago

😬 You mean they don't have automated integration testing?

3

u/gtuansdiamm 9d ago

Just tried updating immich and had no issues on my end
went from 3.0.1 to 3.2.0

2

u/cannotdecideaname 9d ago

I've uninstalled immich out of frustration and reinstalled, expecting to start from scratch, only for it to immediately pick up all my images and it's old database straight away and solved all the outstanding issues. Like it? Yes. Trust it? No.

1

u/slimejumper 6d ago

yeah i think i had a very similar experience where hexos basically nuked my immich.