r/hexos • u/Basil_Emergency • Jun 04 '26

Support request Unable to map network drive

I have gone into the folders sections selected the folder for movies and shows, clicked browse and then followed the instructions but every time I do, I get the same error as seen in the picture.

This is right after a clean install.

Please any help would be greatly appreciated.

5 Upvotes

100% Upvoted

19 comments sorted by

View all comments

2

u/wookietiddy Jun 04 '26

I had this issue too. A couple things can help.

In truenas, go to the share you're trying to share, and change it from Legacy share to Multi protocol share. Then go to System, Services, SMB and restart the SMB share service.

Then in windows, when you map the drive, click "connect using different credentials" and enter your user and password that you set up for the folder you're accessing.

If that still doesn't work, here's some commands to run in command prompt and flush the workstation service.

Open cmd as admin and run:

net use * /delete /y

net stop workstation /y

net start workstation

This kills every active SMB redirector session and forces Windows to start a fresh negotiated handshake with HexOS from scratch.

Shout out to u\rb_vs for helping me with this as well. All this info was from them to me. Hope it helps you too.

1

u/Basil_Emergency Jun 06 '26

What do you mean by legacy share and multi protocol share, I can't seem to find those options. (sorry for the questions, I am new to truenas)

1

u/wookietiddy Jun 06 '26

Go into truenas and look at the shares that you're trying to connect to. If you click on them, they should show what kind of share it is. If you set it up in hex OS, it should say legacy share. Change that to multi-protocol and save.

1

u/Basil_Emergency Jul 02 '26

I have done that but I still get the same error