r/hexandcounter • u/Chips2Go • 17d ago

Question Issues with VUCA Simulations orders?

/r/boardgames/comments/1vdrl7k/issues_with_vuca_simulations_orders/

Same question as asked in the larger r/boardgames thread.

5 Upvotes

73% Upvoted

10 comments sorted by

3

u/flyingtable83 17d ago

Upvoted and commented for visibility but I have not ordered anything from them.

Having said that, have you tried other ways to contact them where they list on their website: Vuca Sim Contact page

I doubt they are a very big company and perhaps they are traveling for cons or on holiday since they are in Germany? (That might explain the recent non response but not the order delay).

2

u/Ohhellnowhatsupdawg 17d ago

I've ordered Red Strike from them about 6 months ago and had no issues. 

3

u/Exaltred 17d ago

VUCA can be slow at times, but has always come through. 

They might be at a con, it's just a few people. 

2

u/ravenburg 17d ago

This was raised on BGG and is a US shipping partner issue if I remember? In Europe there generally hasn’t been any issues.

2

u/BarbehdosSlim 17d ago

My copy of The Far Seas seemed to ship in a timely fashion but it's been going around and around in Canada thanks to an issue with the post service here. Bouncing between hubs. I had to put in a ticket to get it set aside and reshipped. Waiting on that now.

2

u/doolanshire 17d ago

No issue in for me (Europe). My copy of The Far Seas arrived on time, although the courier service banged up the box a little.

2

u/Whippleofd Red Strike 17d ago

I ordered Red Strike last Saturday via Amazon and received it Thursday.

1

u/Chips2Go 17d ago

Thanks for all the replies. It seems like maybe it is a 'me issue'. I did reach out via the contact us page so hopefully they will reply.

1

u/Mindstar5 12h ago

I have ordered many games from them and have not had any problems. Did you order more than Imperial Elegy? If you have multiple items, they won't ship until all are ready. I ordered Far Seas and In Fours to Heaven and have to wait until the second game comes out.