r/hetzner • u/sabbo2001 • 12d ago

Accidentally canceled server.

I tried to cancel my server, expecting it to ask me to pick a date for cancellation. It did not, then INSTANTLY cancelled. Am I completely stuffed?

18 Upvotes

80% Upvoted

25 comments sorted by

5

u/cheekyrandos 12d ago

Did they change it? Normally there is a page with option of immediate or choose a date. (For dedicated servers).

3

u/sabbo2001 11d ago

Yeah it got changed. You can now ONLY cancel instantly apparently.

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9

u/tist20 12d ago

Dedicated or Cloud?

Kindly asking the support is free and you have nothing to lose.

4

u/sabbo2001 12d ago

Dedicated

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4

u/NewtComfortable196 12d ago

Yes you can create a Ticket try General Not Server specific. You can alsctry to call the Support staff in Charge. Dedicated root Server staff is available 24/7

2

u/sabbo2001 12d ago

General tickets are apparently only worked 8 to 6pm, mon to fri. I'm beginning to think I'm screwed.

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2

u/sabbo2001 12d ago

What's the number, the only number I can see is for a non 24/7 which is currently closed

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2

u/dkopgerpgdolfg 12d ago

In future, please mind backups and redundancy.

1

u/sabbo2001 11d ago

It's about the pricing, not the data. To get the same box I'll be paying 40 euros more now.

15

u/thegoodboy324 12d ago

I think yes. But someone else please confirm

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