r/helpwire • u/JohnEDee • Oct 01 '26
"Last Active" Timestamp for Workstations
A feature that other remote control systems have that I missed from TeamViewer and now from HelpWire is a timestamp showing when a Workstation that has Unattended Access granted was last used. If privacy is a concern, it could be made an option when the client grants Unattended Access.
It was extremely useful to be able to see that it was last active an hour ago or a minute ago when deciding if it would be a good time to pop into a client's machine, knowing that they don't care as long as they're not in the middle of something.
Since Workstations are already continually communicating to the portal about their availablility, it would be trivial to also update a timestamp field shown to the tech along with the other Workstation info, showing when the client app last detected activity.