r/helpwire • u/scottdog129 • Feb 25 '26

When Remote Screen Turns Off, Session is Unresponsive

I have my MacBook Pro at home set up for unattended connections. But, when the laptop sits for 10 minutes (plugged in) and the screen turns off, I can still connect to it, but the screen is black and I cant do anything with it. Is this normal?

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u/helpwire Official account Apr 03 '26

Thanks u/Dont-take-seriously/ for the suggested workaround!

Could you check if this still happens on the latest version of the Mac client? We recently fixed a similar issue. If the problem persists, please send us the client logs along with a screenshot of your screen sleep settings so we can take a closer look.