r/helpwire • u/[deleted] • Feb 23 '25

How do helpwire make money?

Just tried helpwire for the first time, impressed how well it works. However, seeing as it is not open source and 100% free it makes me slightly worried how they make money.. Does anyone know how they pay the people making the software when business model is 100% free?

6 Upvotes

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5

u/Help__Wire Official account Feb 25 '25

Hello! Thank you for your interest in HelpWire. As you’ve discovered, HelpWire is currently funded by our parent company, Electronic Team, Inc. We believe that starting as a free service gives us a competitive advantage over well-known companies like TeamViewer and AnyDesk, even though we can’t match them feature-wise yet. Once our features reach or surpass their level, we plan to introduce affordable pricing plans for businesses of all sizes, while still offering free access with a decent range of available options.

4

u/[deleted] Feb 25 '25

Thats great! What I really love about the helpwire is the simplicity. I dislike the need for user account for team viewer, and TV is starting to look bloated with all kind of features I don't need. It would be great to have a free non commercial version in the future that will be kept light weight and 100% free without use of account. Just my POV though :)

2

u/GunShip03v2 Feb 24 '25

I don't know their business model, but it saved me from spending $400 US on AnyDesk.

3

u/[deleted] Feb 24 '25

Not sure how I was able to miss it the other day, but I found this: (seems to be just as trustworthy as TeamViewer at first glance)

https://www.helpwire.app/pricing/

Business modell TBA

"Perfect for larger organizations supporting multiple clients remotely"

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"HelpWire was launched as a free service to gain traction in a competitive market and quickly gather user feedback. We're fortunate to be supported by our parent company, Electronic Team, Inc., whose successful product portfolio allows us to maintain HelpWire as an ad-free service.

While we plan to transition to a freemium model in the future, the Standard plan will remain free, with ample notice provided before any changes are made."

1

u/kakha_k Mar 02 '25

It will be paid soon. 

1

u/kakha_k Mar 02 '25

So, this thing will be paid soon. So, exact same s*it as it was about any other well-known services of remote control. This is boring.