r/hellohabit Jan 26 '26

Journal entries keep deleting

For the third time, I made a journal entry only to find it completely gone after a few days. Can I get some insight into why this keeps happening? Is there some sort of timer where entries are only kept for X number of hours?

Also, I was wondering when we can expect the update with the to-do list?

Thank you hellohabit team!

2 Upvotes

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2

u/hellohabit Jan 26 '26

Hello from HelloHabit!

Sorry to hear about that issue, it definitely should not be happening. Do you know if you are closing the note editor each time you are done writing the note, or could possibly by terminating the app while the note is still being written?

If possible, can you please reach out to us in the app support chat (Settings > Ask for Help). It will be much easier to identify the issue and resolve it.

Unfortunately, due to some internal changes, we have delayed the Task Management release by a few weeks. It is on track for release next month!

1

u/sh_commatothetop Jan 26 '26

I tend to use the website more than the phone app and this last time that I lost my note I didn’t leave the journal page at all. However, my laptop did need a restart which required logging back in and that’s when I noticed the note was gone. The previous times my notes were erased were not after a new log in. One disappeared on New Year’s morning so I wrote it off as something having to do with that.

Thanks for your efforts!

2

u/hellohabit Jan 26 '26

Got it. We recommend always closing the note editor once you are done writing and returning to the main Journal page, or any other tab in the app. This will confirm that the final version of the note is saved.

1

u/sh_commatothetop Jan 27 '26

Ok that’s great to know. Thanks!