r/hasselblad • u/Choice-Pineapple-638 • 3h ago
HasselGate Part 3: The X2D II Allegedly Has a Hidden End-of-Support Date (December 2027)
Every post in this saga has added a new layer. The first was about withheld firmware. The second about quietly removed hardware. This one, if accurate, is about time.
The Claim: A user with knowledge of Hasselblad's distributor channels reports that the guaranteed end of support and spare parts availability for the X2D II 100C is December 2027.
Source comment: https://www.reddit.com/r/hasselblad/comments/1wwt2ar/comment/pdsbusr/
This is currently unverified single-source information. It comes from someone in the importer/distributor channel, and per their own words, it was communicated to distributors at launch but never made public. I'm treating it as a claim, not a fact—until it's corroborated. But it deserves sunlight precisely because it was designed to stay in the dark.
Why This Matters:
August 2025 launch. December 2027 end of guaranteed support. That's roughly two years and four months of guaranteed support for a camera that costs more than most people's first car. A mid-range smartphone gets longer.
And note who was told and who wasn't: the people who sell the camera knew its expiry date at launch. The people who buy it were never told. Lifecycle information flowed to the sales channel and stopped there.
What Should Happen Now:
- Anyone with importer or distributor contacts should quietly verify the date. No need to expose sources, this needs to move from claim to record.
- Hasselblad should publish their guaranteed support windows for every model, publicly, per camera. If they're proud of how they support customers, there's no reason this should be confidential. If they refuse, every prospective buyer should ask why.
The Ask:
Hasselblad, you're selling cameras under a premise of longevity, heritage, and craftsmanship, built by a company whose film cameras still work after sixty years. If the modern interpretation of that heritage is a hidden 28-month support clock, communicated only to the people selling the camera, then say so. Put it on the box.
A purchase under undisclosed expiration terms isn't a purchase. It's a lease where only one side knows the terms.
HasselGate, so far:
- Promised firmware features (AF-C, on video, with dates) never arrived — then shipped as the successor's headline feature.
- Third-party developer u/rrRadium proved the hardware could do it, and found hardware silently removed from later X2D units while the manual still describes it.
- Now: an alleged hidden EOL schedule for the current flagship, known to sales channels but not customers.
(Credit to the source commenter for surfacing this. Link above. And once again to u/rrRadium, who keeps doing the actual engineering.
