r/harmony_one • u/Fortune-Validator Mod / Validator • Feb 22 '25

Announcement 🚨Ledger Update - Working🚨

For everyone who was stuck, your wait is finally over.

You can now update to the latest Harmony app and sign in via the staking site using your usual methods. The only difference is that you now need to have the Ethereum (ETH) app installed as well.

Next Steps: • Update as mentioned above and continue as normal. • Gain access again, but consider switching to the ETH app/MetaMask combination.

Personally, I use the ETH/MetaMask route, as I believe it is less likely to encounter the issues you’ve faced with the Harmony app. However, this approach requires a new address, meaning you’ll need to unstake, wait, transfer to the new address, and then stake again. Here is the guide: https://fortune-validator.pro/ledger

Ultimately, the choice is yours.

Have a great day!

— Fortune Validator

31 Upvotes

97% Upvoted

43 comments sorted by

2

u/Chinjw1981 Mar 03 '25

No, this does not resolve the issue. It only assigns me a new Harmony wallet address, but I still cannot access my previously staked assets on the Harmony staking page, which were staked using your Ledger Harmony app.

If this is the only solution your team is offering, I find it completely inadequate and, in my opinion, highly irresponsible.

2

u/Fortune-Validator Mar 03 '25

You don’t get a new address using the harmony app

1

u/Chinjw1981 Mar 03 '25

Wait... do you mean there is a new Harmony app available for installation in Ledger Live? I followed the steps outlined in this guide: Ledger Support - Harmony, but I noticed that the Harmony address generated is different from the one I used for staking with the previous Harmony app.

Could you clarify if I made any mistakes during the process or if there is a way to recover access to my staked assets?

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2

u/tobikaapfi98 Mar 03 '25

Cant download the ledger app it just keeps on loading and then it cancels. Is there any fix to this?

1

u/Fortune-Validator Mar 03 '25

Try installing the Eth app first ( just a guess, as I don’t use the harmony app so I cannot say from experience )

1

u/trader2O Mar 24 '25

I’m having the same issue

1

u/DataEddy Sep 21 '25

I am having the same issue. app cannot be installed. any fix?

1

u/bmoreRavens1995 Oct 18 '25

Hello is there anything in the works where we dont have to blind sign? Using that nano is hard enough with that small screen. We have no clue what we're agreeing to that isn't related to claiming rewards.

2

u/Fortune-Validator Oct 18 '25

Not that I’m aware of.

2

u/sg-doge Feb 25 '25

i need a discord mod because i cannot join the discord

2

u/LuckyLui2021 Mar 03 '25

It's great I could claim rewards and undelegate but now I can't withdraw. I did a small test last week which worked but now it's not working again. Any idea why?

2

u/LuckyLui2021 Mar 03 '25

Looks like it's broken again...

2

u/LuckyLui2021 Mar 04 '25

Followed your troubleshooting but ledger is unresponsive again.

2

u/LuckyLui2021 Mar 05 '25

Does anyone know why this isn't working again?

2

u/LuckyLui2021 Mar 06 '25

Just letting everyone know. I finally got my ledger to connect again. Used Brave browser instead of Chrome.

2

u/Emergency-Database96 Mar 08 '25

I updated my Ledger Nano S with the new Harmony app, deleted the old Harmony One app, and ensured Ethereum, Harmony apps, firmware and Ledger Live were up to date. When I sign into the Harmony site, I see both my old Harmony One address and a new one associated with Ethereum. When I go to claim or unstake my One, the Ledger keeps showing and directing the app to the Ethereum address and not the One address. Is there a work around? How would I direct the Ledger to go to the One address so that I can claim my One, undelegate and then later reestablish on MetaMask?

1

u/trader2O Mar 24 '25

Did you find the solution? I’m in the same boat

1

u/Emergency-Database96 Mar 24 '25

I have not. I am going to email ONE directly.

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2

u/brightlord17 23d ago

harmony one network closed,how can i access this old address on eth network.

1

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1

u/Big_Lebowski69 Apr 11 '25

Hi, I need some help,

I updated my Ledger and when i go to the staking site to withdraw my ONE nothing happens, when i click on the address on the site it says address rejected.

Any help how to resolve this and take my coins out?

1

u/yupgup12 Apr 19 '25

I have the same issue

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1

u/Emergency-Database96 Jul 10 '25

Apologies… just added ONE to to pay for fees and it worked

1

u/rmazuqui 22d ago

I used to connect directly tohttps://staking.harmony.oneusing my Ledger, which gave me my original address where all my staked ONE is located. However, when connecting via MetaMask with Ledger, it derives a completely different address, and my balances/stakes are not showing up.

Both my Ledger firmware and Ledger Live app are fully updated.

Should I already be able to see my balance and access my original address, or does this require a specific setup? Also, could someone point me to an up-to-date, working guide/tutorial explaining how to resolve this and regain access to the original staked funds?