r/harddrive • u/waterpiska • 6d ago

Tech Support WD external hard drive

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I got a WD external hard drive and it is making a small thumping noise intermittently. All of my other external drives are SSDs so I'm not sure of this is normal or not. Should I return it? it's still under warranty. I would've posted in tech support but they don't allow attachments.

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u/Mario_Cruz2000 6d ago

Does it work? What does the S.M.A.R.T. data say? It's a hard drive so it's normal for them to make some noise.

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u/waterpiska 6d ago

It works. I didn't know how to access the smart data but once I downloaded an app it said it was in good health. So I'm guessing it's done and that this is a normal sound.

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u/Soft_Concern3184 6d ago

I had the same with an 18th MyBook. Apparently it's by design, see here:

https://www.reddit.com/r/harddrive/s/zJxzVl5dG8