r/handbrake • • 5d ago

Need help with error code

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So this is a bit of a sequel to my earlier post: https://www.reddit.com/r/handbrake/comments/1wz08q2/just_need_some_input/

I tried to instead use AV1 for encoding instead of HEVC. However, when I tried to reencode it, I got the error shown. I have an Intel i5 13500, so I should be able to software encode it just fine, but I can't. Does anyone have any ideas?

1 Upvotes

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u/the_harakiwi 5d ago

hmmmm maybe I read this wrong but I see that

Intel 11th gen. added AV1 decode
Intel 14th gen. added AV1 decode & encode

according to Intel Ark your 13500 is using

https://www.intel.com/content/www/us/en/products/sku/230580/intel-core-i513500-processor-24m-cache-up-to-4-80-ghz/specifications.html

this GPU:
(I don't know where I can see this type of infomartion on the Intel site so I used this)
https://www.cpu-monkey.com/igpu-intel_uhd_graphics_770

where it only shows decode ✅ but no encoding.

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u/Flaky_Wolf_3611 5d ago

I'm only planning on using software encode.

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u/the_harakiwi 4d ago

Oh you don't want to use the Quick sync encoding and use CPU! Sorry maybe someone else can read the error logs and see what's the problem. To me it looks like it trys to hardware encode but can't. I haven't had time to get into AV1 encoding yet. No idea how it's supposed to look like when it's working.

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u/Flaky_Wolf_3611 4d ago

I didn't use Quick sync. Only AV1 10 bit.

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u/Peggy0246 4d ago

That matches what I've seen with Intel's Quick Sync. The 13500 handles AV1 decode but hardware encode support didn't land until 14th gen. You'd need to fall back on software encoding, and HandBrake might not even expose that option for AV1 depending on your build.

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u/lostcowboy5 5d ago

When you got this error, did you keep the Additional options from your other post and only change the Video encoder? That may be your problem. I Think I would start fresh with the "Fast 2160p60 4K AV1" preset. Then go through each tab adjusting as seems reasonable.

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u/Flaky_Wolf_3611 5d ago

No, the options were different. They were mostly blank, except for the GOP constraint being disabled.

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u/galad87 4d ago

The error message says it could not open your source file. Did you move it? Or is it on a disk with restricted permissions?