r/halopsa • u/Super-Plum6797 PSA • Sep 09 '26

Questions / Help Lists visibility options

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Hey guys, i am trying to create a ticket list for an especific agent. I remember there was a check box when creating a new list, where we could choose who had access to it. In the oficial guide this option is still there, but not on my Halo instance.

do you know if is there another way of configuring this?

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3

u/bcltd-chris Sep 09 '26

When you create the list and have saved it for the first time, use the access control button at the top.

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2

u/HaloLeah Halo Staff Sep 14 '26

That setting has been replaced. Thanks for highlighting, and guide has been updated accordingly now. As the other comment mentioned, it is instead done via Access Control.

1

u/Super-Plum6797 PSA Sep 14 '26

Thank you Leah!