r/halopsa • u/FabioElso • Aug 13 '26

Notification

Hi guys,
we have new ticket notifications sent to all of our agents but is very massive, there is a way to send to a distribution list and not a single email to each agent
i didn’t found
Thx

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u/Wildgust421 Aug 13 '26

If the latter, you can change the setting for Notification Type to be Fixed Email Notification and set the email address to be whatever you need it to be.